Client Success Story
Harborview Medical Group passed its HIPAA audit with zero findings.
A mid-size medical practice with no dedicated security staff and a history of failed compliance audits needed a real HIPAA program, not another checklist.
0
Findings on their next HIPAA audit
6 weeks
From engagement start to full remediation
1
Dedicated senior practitioner as their point of contact
The Problem
Years of gaps, no owner, and audits that kept coming back with findings.
- No documented HIPAA risk assessment had ever been completed, despite handling protected health information daily.
- Two prior compliance audits had returned findings the practice did not have the internal expertise to resolve.
- No one on staff owned security or compliance full-time — it was split across an office manager and an outside IT contractor.
What We Did
A senior-led program, built and documented in weeks, not months.
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Full HIPAA risk assessment
We ran a complete risk assessment across the practice's systems, devices, and vendor relationships, mapped against the HIPAA Security Rule, in the first two weeks of engagement.
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Prioritized remediation plan
Findings were ranked by real risk, not checklist order, so the practice fixed the issues most likely to cause a breach or fail an audit first.
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Policy and documentation buildout
We wrote the administrative, physical, and technical safeguard policies the practice was missing, in plain language their staff could actually follow.
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Direct access to a senior practitioner
The practice administrator had a direct line to the same senior practitioner throughout, not a rotating help desk queue.
"They walked us through a full HIPAA risk assessment in weeks, not months. Our last audit came back clean for the first time in years."
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